Palermo Hardtop Gazebo by Canopia

Palermo Hardtop Gazebo by Canopia FAQ — Everything You Need to Know

What sizes does the Palermo come in?

Three footprints — 10x10, 12x12, and 14x14 — all square, all sharing the same open-air pavilion design.

What keeps water out at the seams?

A proprietary screw-free roof-panel assembly system — panels slide and lock into the frame rather than being screwed down, which removes the exposed fastener holes that are the usual leak point on cheaper hardtop gazebos.

What do the wind and snow ratings mean for me?

The Palermo is built to stay stable under normal seasonal wind and snow loads when properly anchored using the included foot-pad kit. If you're in an area with severe storms or heavy snow, plan to clear accumulation promptly and confirm local wind-load expectations with your installer.

Do I need a permit?

That depends on your city or county — a permanent anchored structure like this can require a permit in some areas. Check with your local building department before you install.

What's the warranty and how do I use it?

A 10-year limited warranty against manufacturing defects. Hold on to your receipt, and call or text us at 732-806-7959 if you ever need to file a claim — we'll walk you through it.

What if I have more questions?

Call or text us at 732-806-7959 — we're happy to help.