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Palermo Hardtop Gazebo by Canopia FAQ — Everything You Need to Know
What sizes does the Palermo come in?
Three footprints — 10x10, 12x12, and 14x14 — all square, all sharing the same open-air pavilion design.
What keeps water out at the seams?
A proprietary screw-free roof-panel assembly system — panels slide and lock into the frame rather than being screwed down, which removes the exposed fastener holes that are the usual leak point on cheaper hardtop gazebos.
What do the wind and snow ratings mean for me?
Properly anchored with the included foot-pad kit, the Palermo is rated for winds up to 55 mph and snow loads up to 25 lbs per square foot. In areas with severe storms or heavy snow, clear accumulation promptly.
Do I need a permit?
That depends on your city or county — a permanent anchored structure like this can require a permit in some areas. Check with your local building department before you install.
What's the warranty and how do I use it?
A 10-year limited warranty against manufacturing defects. Hold on to your receipt, and call or text us at 732-806-7959 if you ever need to file a claim — we'll walk you through it.
Who makes the Palermo Hardtop Gazebo?
The Palermo Hardtop Gazebo is made by Canopia, the outdoor-structures brand of Palram. Palram has manufactured polycarbonate and thermoplastic building products since 1963 — over 60 years — with production facilities across Israel, the U.S., England, Germany, China, and Russia.
What if I have more questions?
Call or text us at 732-806-7959 — we're happy to help.
